Important Information About Your Drinking Water
Good afternoon,
We wanted to share important information about our drinking water system and a recent exceedance of a water quality standard.
The full text of the exceedance and a helpful Q&A are both available here.
Our scientists test New York City’s tap water more than 1,000 times each day, which allowed us to identify this rare problem early and ensure our customers that their water remains safe.
The exceedance is not an immediate health risk, and customers may continue consuming and using their water as normal.
We have made several adjustments at our reservoirs and treatment process to meet this challenge and continue to deliver the high-quality water that New Yorkers expect and deserve.
If you have questions, please call 311 and reference the “HAA5 notice” for more information and to connect with staff at New York City Department of Health and Mental Hygiene and Environmental Protection.